Samsung TV E-Remote
Last Updated: 02/25/2025
By using Samsung TV E-Remote, you agree to the collection, processing, and use of your personal data in accordance with this Privacy Policy. Your privacy is important to us, and we have created this policy to help you understand how we handle your data.
1. Collected Information
When you use our application, we may collect the following types of information:
a) Automatically Collected Information
- Device Information: Device model, operating system, unique device identifiers, IP address, language preference.
- Usage Data: Information about how you use the app (e.g., duration of use, clicks, preferred features).
- Connection Data: Wi-Fi and mobile network status, connection type, connected Samsung Smart TV details.
b) User-Provided Information
- Email Address: When you contact us for support requests.
- Payment Information: Subscription transactions through Apple App Store (processed directly by Apple, not stored by us).
2. Use of Information
We use the collected data for the following purposes:
- To provide and improve the core functionality of the application.
- To enhance user experience.
- To provide technical support and troubleshoot issues.
- To detect and prevent security breaches.
- To comply with legal obligations.
- To market our products and services (with your consent).
3. Information Sharing & Third-Party Services
We do not sell or trade your personal data. However, we may share information in the following cases:
- Service Providers: Integration with third-party services such as cloud storage, analytics, and customer support tools.
- Legal Requirements: To comply with legal obligations or respond to requests from authorities.
- Business Transfers: In case of mergers, sales, or acquisitions, your personal data may be transferred to new owners.
a) Third-Party Services & SDKs
Samsung TV E-Remote may integrate with the following third-party services:
- Apple App Store (Payment Processing)
- Google Firebase (Analytics & Bug Reporting)
- AdMob (Advertisement Display)
These services have their own privacy policies, and you can refer to their websites for further details on how your data is processed.
4. Data Retention & Security
- We retain your personal data only as long as necessary.
- We implement technical and organizational measures to protect your data from unauthorized access, modification, or disclosure.
- We use encryption technologies and secure servers.
5. User Rights
As a user, you have the following rights:
- Access & Update: The right to access, correct, or update your personal information.
- Deletion Request: You can request the deletion of your data if you stop using our application.
- Data Portability: The right to receive your data in a structured, commonly used format.
- Objection: The right to refuse marketing communications or specific data processing activities.
To exercise any of these rights, contact us at: support@samsungtvremoteapp.com
6. Children’s Privacy
Samsung TV E-Remote is not intended for children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it immediately. If you are a parent or guardian and believe your child has provided personal data, please contact us.
7. Privacy Policy Updates
This Privacy Policy may be updated from time to time. When changes occur, we will publish the updated policy within the app or on our website. For significant changes, we may provide additional notifications.
8. Contact Information
If you have any questions regarding our Privacy Policy, please contact us at:
Email: support@samsungtvremoteapp.com
By using Samsung TV E-Remote, you confirm that you have read, understood, and agreed to this Privacy Policy.